Imprint
Colour Chart
Size tables and made to measure
About Latex
Latex Care
FAQ
Privacy Notice
Shipping and returns
Terms and conditions

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Imprint

Naucler Design Handelsbolag

Matematikgränd 15B, bv
S907 33 Umeå
Sweden

e-mail: info@nauclerdesign.se

VAT no. SE969745376001

Bank details:

account holder: Naucler Design HB
Bank: Swedbank
Bank Giro no. : 464-1098 (Sweden only)

IBAN: SE2580000842029145071784
SWIFT/BIC SWEDSESS

PayPal: order@nauclerdesign.se

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Colour chart

Please not that the colour may vary between monitors and batches
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Size Table

Women

Made to measure list, A4

Made to measure list, letter

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Latex material guide Latex is made from the sap of the rubber tree and is considered a semi-natural fabric. The latex fabric we use is non-toxic. Some features:   has a four-way elasticity. The fabric does not breath Becomes cold when the surroundings are cold and warm when warm. Very sensitive to sun and UV-light   Putting the garment on Since latex often is snug, you could need some help putting the garment on. There are primarily two kinds of dressing aids: talcum powder and silicone based fluid (such as Vividress sold in our web store). Be sure to remove all of your jewellery and avoid using nails when putting the garment on, since a small hole will be a big one quickly. Latex has a matte surface before polished. When polished the fabric will follow the body more comfortably as well as have a protective surface against UV-light. We recommend using Vivishine polish, but there are other rubber polishes available. Allergy There are some who are allergic to latex. Even if the allergenic protein has been taken away from the latex sheeting we use, there may still be traces left. Therefore we do not recommend people with allergy to wear latex. Note that some are allergic to silicone or talcum powder and may mistake this for latex allergy. We therefore recommend that you consult a doctor (or equivalent) if you are uncertain about your allergy.

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Latex Care

Before and during use:

Avoid:

• Nails and sharp objects
  – one small hole will become a big one quickly.
• Copper and copper alloys
  – Copper stains the garment.
• Mixing light with dark garments.
  – There is a risk of colour stains.
• Sunlight and UV
  - Will dissolve the fibers and there by making the fabric even more fragile and less elastic.
• Water (for an excessive time)
  - May dissolve the fibers if the garment lies in water for an excessive time
• Solvent and petrol
  - Will make the fibres dissolve..

Use:

• Vividress/talcum powder
  - For easy dressing and protection from self vulcanization. Talcum powder is found in the baby section in grocery stores. Vividress is found in our store.
• Vivishine/Silicone
  - for gloss and protection form UV-light.

 

After Usage:

• Hand wash in lukewarm water. Only if stains remain, use unscented soap. Hang dry.
  - Under no circumstances tumble-dry, mangle or iron garments.
• Store the dry garment in a dark room tempered enviroment.

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FAQ

General questions

Q: Where can I find you and your clothes? Do you have a show room?
A: We have a show room in Umeå, Sweden contact us at info@nauclerdesign.se for directions. Here we can measure you, sell some of our products etc.

Q: Do you ship to my country?
A: Yes, we ship all around the globe. If we can’t send to you, no one can.

Production:

Q:Why does it take so long time to deliver the garment?
A:There is no factory in a remote country making our garments on an assembly line. No, every garment is hand made with a lot of love in Sweden. And it is worth waiting for our made to order clothes.

Q: OMG! I will attend a party REALLY soon can you shorten the delivery time?
A:We can do our best. We can sometimes provide express services for a 25% extra charge to cover our extra expenses for over-time and/or extra assistant/-s. We can also send the actual package express. Send an email to info@nauclerdesign.se if you are interested.

Q: What latex thickness do you use?
A: It varies to let the garment get most of its’ possibilities, but standard is apx. 0.4 mm. For tighter garments 0.2 is used and cups are 0.8 mm. However, there might be variations.

Repairs and modifications:

Q: I have bought a garment that is a bit too large, can you take it in a cm or two?
A: The default answer is no. There are some few exceptions, such as shortening leg and sleeve length, but aside from these, the exceptions are very few. Latex is a one-try making it right.

Q: My favourite garment has had an accident, do you make repairs on other designers garments?
A: Certainly! Please send a picture of the damage to info@nauclerdesign.se and we will see what we can do.

Q: Will a repair look as new?
A: If the damage is small, the repair will not show as much, but the bigger the damage, the harder to conceal the patching. Large holes and tears can be repaired by adding an application.

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Privacy Notice

We at Naucler Design take your privacy very seriously and respect any information you provide about yourself on this website. We do not rent, sell, share or give personal information about you to other people, organisations, companies or other third parties. Your information will only be passed on to affiliated companies if this is required to provide you with products or services which you have requested. However we may release your data if this is required by a legal process or to establish or exercise our legal rights or defend against legal claims.

Although latex fashion has become presentable, all items are packed in discrete packaging.

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Shipping and returns:

Rates:

Sweden, small: 40 sek
Sweden, normal: 70 sek

Europe, small: 70
Europe, normal: 170 sek

International, small: 100 sek
International, normal: 200 sek

We have two kinds of shipping rates, small for 1-2 small accessories and normal for everything else no matter how much you order.

All items are shipped with insurance with the Swedish Postal Service (www.posten.se). From their website it is possible to track the order until it reaches your country, then use the same tracking number at your national postal service. Example: USPS in USA, Le Post in France, Deutsche Post in Germany etc.

The estimated time of delivery is manufacturing time (normally 1-3 weeks for standard orders, i.e. not made to measure) + postage time.

Normal postage time is to:

Sweden: 1 labour day
Europe: 3-5 labour days
International: 4-6 labour days
Note that regional variations may occur.

Satisfaction guarantee

All products come with a 14 day satisfaction guarantee. In the unlikely event that you would not be satisfied with our product, or want to swap it for another size, product or your money back, please read the instructions below:

All products must be returned in the same state and packaging as they were sent to you. The products must be new, i.e. they should not be washed, used, have all tags and labels intact. If you do not fulfill these requirements, we have the right to send the product back to you at your expense.
Note that this does not include specially ordered colours, custom orders or made to measure.

Please remember that you are responsible for the shipping back to us, hence we recommend that you register or by any other means get a tracking number in the event that the package is lost.

Returns

All products are inspected before dispatch, but in the unlikely event that something would be wrong or erroneous, please return the package within 30 days. We are unfortunate to say that we are not able to correct the error after that time. When sending a product which has been used before the error was discovered, please send it washed and clean. If we have made a fault, we will cover you return P&P.

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Terms and conditions

For private consumers

These are the main terms and conditions for purchase of goods sold by Naucler Design. If you want to change them, please make sure you ask for any changes to be put in writing. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify us.

Please read through the Terms carefully before placing your order and then if you are ordering from our website print a copy for future reference.

We may change these Terms from time to time without notice to you. However, any changes will only apply to any subsequent orders received.

Purchasing from our website or Etsy

You must be over 18 to buy anything from us.

The details on our websites or on Etsy are not offers that you can accept. The contract between us will be formed once we confirm to you acceptance of your order. We will do this by email, when we dispatch the goods. Prior to then we will be under no obligation to supply you with the goods you have ordered.

It is your responsibility to verify that your email address is in proper working order and must assume the risk of all consequences for transmission or operational failures

Data Protection

Please note that by sending us your order, you agree to us using your personal details in order to supply the goods to you (which may involve passing them on to relevant third parties such as delivery firms). We will ask for your permission if we wish to use your details for any other reason [and you may ask us in writing to remove your details from our system by writing to our address.]

Price

The price shall be the price quoted on the website or (if applicable)on Etsy (all articles are subject 25% VAT if applicable) except for when we make an error. If we have made an error, then we will inform you of this as soon after you have placed your order as possible and will tell you the correct price and ask you if you still wish to place your order with us. If we have not heard back from you within 10 days, then we will presume that you did not want to place your order again with us and we will give you a full refund if you have already paid.

You will be required to pay extra for delivery.

Payment and Delivery

Payment can be made by Paypal and bank transfer only.

Delivery is carried out by the Swedish Posten.

We will deliver to the address given to us by you at the time you place your order. If nothing else is stated in the shipping information, please allow 30 days for delivery after you have paid all sums due to us. If we are not able to deliver at the designated time frame, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you.

We will not be under any liability to you for any delay or failure to deliver if the same is wholly or partly caused directly or indirectly by circumstances beyond our reasonable control.

We strongly suggest that, upon receipt, you inspect the goods and advise us if the delivered goods are not what you ordered or are faulty.

We will not be liable under our agreement with you for any loss or damage caused by us or our employees or agents in circumstances where:

1. there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;
2. such loss or damage is not a reasonably foreseeable result of any such breach;
3. any increase in loss or damage results from breach by you of any of these Terms.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

Import duties and charges will be levied as soon as the parcel has reached your country. These charges are to be borne by you. Detailed information will be given by the customs authorities responsible.

As a consumer, you have certain rights by law regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations. These terms and conditions shall not affect those rights.

Our liability to you in the event of death or personal injury from our negligence is unlimited.

Availability of goods you order

If we are unable to provide you with the goods you have ordered, you will be contacted as soon as possible at which point you will be offered the choice of accepting substitute goods of equivalent value or a complete refund of any sums that you have paid.

Returns

All of our items come with a 14 day money back guarantee. If you are unhappy with any of our products or you would like to exchange them for a different size, an alternative product or a refund of your money please read our conditions below.

Goods must be returned in their original condition and packaging. Goods will only be accepted that are returned as new, i.e. have not been washed or worn, with tags and labels still intact. If any of the above conditions are not met we reserve the right to return the goods to you at your expenses.

Please note we will not be responsible for returned items lost in the post back to us, so we suggest you use Special Delivery or Recorded post or some other method of insured post to safeguard yourself.

All products are inspected before dispatch, however in the unlikely event that your goods are faulty please return within 30 days. We regret that we are unable to accept any faulty items back after this time. Please return the item in a clean condition, in its original packaging. If the item is faulty we will cover the cost of your return postage.

General

The benefit of any contract entered into with us is personal to you and only you can enforce the contractual terms.
If any provision of the Terms is unenforceable this will not stop the rest of the provisions from being enforceable.
The Terms and conditions in English have preferential right of interpretation.
Relevant Swedish law will apply to any contracts between us.

Definitions

“you” and “your” means the person, firm or company who enters into a contract with us.

“us”, “our” and “we” means Naucler Design.